1.What forms of payment are accepted?
>We offer secured shopping and accept payment via Paypal, Visa Credit/Debit, Mastercard, American Express, and Discover. So you can choose the most suitable one for you.
2. Delivery Time?
>Product will be deliver up to 16-25 days, some cases due to bulk orders it will take around 35 days
3. Tracking number?
>Tracking details will be available 3-5 days, why? process will be confirmation of your payment, address verifications, item packaging and delivery to shipping/air provider
4. How much is the Shipping cost?
>We offer free shipping to all of our products, if incase you are charge a shipping fee at your payment checkout please contact our admin at firstname.lastname@example.org
>Please be inform that we will check our system to see your order and the cost of the products.
5. Can you deliver at my country?
>We offer worldwide shipping, input your location at checkout and all you have to do is check your product on tracking information and wait.
6. Wrong shipping address
>If you entered the wrong information for your order, please contact us as soon as possible. We'll do our best to change it for you, but we can't guarantee anything in this case as our orders are processed and shipped very quickly after purchase.
7. Manufacturing site?
>Hongkong, China, Malaysia
>We offer the nearest country so that we can lessen the time of the delivery of your item. Hongkong, China, Malaysia
9. How do I place an order?
>Please visit us online at www.teksbiz.com, select the product(s) of your choice, select “Add to Cart” and then follow the steps to checkout. That’s it! If you need help making your purchase please reach out to us at email@example.com.
10.Can I cancel my order?
>Orders can be cancelled up to 60 minutes after ordering. If 60 minutes have gone by and you still wish to cancel your order, please feel free to reach out to us at firstname.lastname@example.org
11.I don’t feel comfortable entering my credit card details?
>Your purchase is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Basically your credit card information is secured at the top tier of web security. But we understand that sometimes that’s not enough, and that’s why we offer PayPal as an alternate solution. No credit card details needed, not on our site at least.
12. How do I know your website is a real site?
>We understand your concern! Reviews don’t lie, so feel free to check out previous customer reviews to put your mind at ease.
13. How is international shipping handled?
>Once your order is processed, it is shipped out to your local postal service. We are not responsible for customs and duties, so please contact your local office prior to placing your order.
14. Why has my shipment status not updated?
>This generally happens when your shipment has been delayed. This can be caused by weather, customs, backlogs, or holidays. Please allow 72 hours for your tracking information to update.